FAQ

 

Which allergens are Frownies Brownies free from?

Frownies Brownies are 100% free from: Gluten, Dairy, Eggs, & Nuts! However, due to some ingredients used they may contain traces of soy. They are made in an allergy dedicated kitchen that is licenced to make the fudgiest, gooiest brownies in all the land!

Are Frownies Brownies Vegan?

All Frownies Brownies are 100% Vegan!

Are Frownies Brownies Halal?

Yes, Frownies Brownies are Halal friendly!

How big is a Frownies Brownies Slab?

Each Frownies Brownies' slab provides 16 portions measuring 4cms x 4cms x 3cms each. One slab is approx. 16cms x16cms x 3cms. 

How do I store my Frownies Brownies?

Pop your Frownies Brownies in the fridge and they’ll stay fresh for up to 2 weeks.

Eat them straight out of the fridge if you like your brownies nice and firm.

Or leave them out at room temp. for about an hour for gooier & fudgier brownies.

Can be frozen for up to 3 months – To keep it’s chocolatey, fudgy awesomeness we suggest wrapping the brownie in clingfilm and then a layer or aluminium foil. This will ensure no freezer burn gets to it. Defrost at room temp for about 2-3hrs before resuming good times!

How do I order Frownies Brownies? 

After you have selected which fudgy Frownies Brownies you'd like, add them to your basket and at checkout you will be able to select which date you'd like them delivered to you. 

Can I pre-order my Frownies Brownies?

Yes, you can select any date you'd like on our delivery calendar at checkout. To allow for any, potential, Royal Mail delays, we recommend that you order your Frownies Brownies to arrive one day before your special occasion. We apologise for any inconvenience caused by you needing to resist the irresistible treats, but we would rather have them come 1 day early than 1 day late!

How long does delivery take?

That depends on which delivery option you've chosen:

Royal Mail Track 24 (£3.99): This option usually delivers the brownies the next working day after we dispatch but it is not guaranteed and could take up to 5 days, though this rarely happens. 

Royal Mail Special Delivery Guaranteed by 1pm (£7.99): This option GUARANTEES delivery for the next working day (including Saturdays) after we dispatch. We recommend going for this option should you need your gift delivered by a specific date!

When are my Frownies Brownies dispatched?

Your Frownies Brownies will be dispatched 1-2 days before your selected delivery date. 

Where are Frownies Brownies delivered to?

Frownies Brownies are delivered to England, Scotland & Wales (excluding Scottish Highlands and Islands)